Client Survey

General Information

  1. What is the name of your company and your current (or intended) URL?
     

    2.  
  2. Who are the primary contacts from your organization, and who has final approval on the project? Please list names, titles, email addresses and phone numbers.
     

     

     

     
  3. What is your intended launch date for the new site?
     

    4.  

Current Site Information

  1. Do you feel your current site promotes a favorable user experience? Why or why not?
     

    2.  
  2. What specific areas of your current site do you feel are successful? Why are they successful?
     

    3.  
  3. What shortcomings exist with the current site, and what three things would you change on the site today if you could?
     

    4.  
  4. Have you conducted usability tests or gathered visitor feedback for your current site?
     
       If so, how long ago?
     

    5.  
  5. How important is it to maintain your current look and feel, logo and branding?
     

     
    Comments about branding:
     

    6.  

Reasons for Redesign

  1. What are the main reasons you are redesigning your site (new business model, outdated site, expanded services, different audience)?
     

    2.  
  2. What are your primary online business objectives with the site redesign? What are your secondary objectives?
     

    3.  

 
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